FEBRUARY 02 2012
Render Version 2.3 Released
The major features included in Render 2.3 are driven by our customers’ requests to make Render administration more self-serviceable, to provide additional dashboards to track differential value proposition (DVP) progress, and to leverage the enhanced data metrics from DVP Customer Interviews.
Render 2.0 plus Valkre Office 2.0
After much anticipation, we launched version 2.0 of Render, our web-based product solution, this past month. This milestone release comes fully packed with a completely redesigned user interface and improved user experience. The upgrade to the new interface was a long time in the making and it enables the long-term vision of what Render will provide to our customers. That is, managing an amazing dataset of customer insights, powered by a rich, interactive experience. However, this is only the start. We will continue making iterative updates to enhance the overall UI/UX of Render and advance its feature set.
The primary new features in Render 2.0 focus on building an organization’s internal perspective on how it creates value for its customers. Defining the language of the value attributes and drivers that fuel this perspective is important. Even more essential is the ability to estimate or rigorously model and calculate the differential value proposition (DVP) of the organization. Render 2.0 manages all of this now in a streamlined workflow. And as always, Render provides clean deliverables for your work in the form of dynamic PDF reports.
Render version 1.8.4 released.
Render continues to provide more customization and control over its interviews, hypotheses, and DVPs.
This release includes a cleaner and more intuitive dashboard for viewing your Discovery interview statistics. Additionally, more granular security and ownership rules are now available when working with internal hypotheses. And finally, new DVP customizations allow users to choose specific value attributes and value drivers for a DVP.
Winning with Customers hits the book shelves today.
It has been a long journey, but after months of hard work and patience, our second book was officially published today. It is available online for purchase at Amazon and Barnes & Noble.
For more information, please visit the online community at winningwithcustomers.com.
Are You a Loser When It Comes to Your Customers?
In an interview on bnet.com, "Winning with Customers" co-author D. Keith Pigues defines "winning" and the mistakes "losing" companies make.